Policies

Posted content

You may freely use the information provided on this website for any legal non-commercial purpose. I reserve the copyright for all content on this website, so if you plan to reuse or republish any content, then you need to request my permission. If you wish to use the contents commercially, you similarly need my permission.

When posting content on this website (e.g., comments on posted articles), you may not spam, use foul or defamatory language, or break any law. I will automatically become the copyright owner of any content that you post on this website; you shall not retain any copyright for such content. I reserve the right to delete, edit or modify any or all of your content at any time, at my sole discretion. By posting a comment on this website you acknowledge acceptance of all these conditions and rights.

Professional services and return policy

I offer a variety of professional services, ranging from consulting about Matlab programming, contract work, training, reports and software licenses. Most of my services are provided via email (a notable exception are my onsite training courses). Customers email me with their request, I email back a proposal, we agree on the work scope, deadline and price over emails, the customer pays, and I email back the work by the agreed-upon deadline. After paying and before I have delivered the agreed item or work, you can request a refund for your payment, as detailed below:

If you purchase any item from me (a report, software, or some consulting/contracting work), then you can request to refund your money, as long as I have not yet sent you the work. If I have already started working on the item, then you will be partially refunded based on the amount of work I’ve done. If I have not yet started working on it, then you will be fully refunded.

Due to the intangible nature of my work, once the item has been sent (typically by email), I will be unable to refund your money. However, if such a case arises, then you can email me with your request, and I may possibly decide, at my sole discretion, to issue a full or partial refund.

Privacy policy

Your personal information is private and I will never publish it without your approval. This includes your name and any other identifying properties (address, email etc.). Whenever you send me anything, either a question, a utility, an article, an idea or a payment, you can rest assured that your name will not be made public without your express approval. In addition, you can decide to tell me stuff “off-record“, meaning that I would be allowed to make personal use of it, but not to publish it in the website.

If you use my professional services for consulting or contract work, I will never disclose this fact without your prior approval. If you decide to enable me to use your name as a reference, you can also decide what information you allow me to disclose about the nature of the work and under which circumstances. For example, you can decide to allow me to make your name available but only on a one-to-one basis (i.e., not published on the website for the entire world to know), and you can decide that I can only say that I made a GUI for you but not say anything about what the GUI was about. The control over the information is entirely in your hands.

All payment made through this website are routed through a respected third-party payment processing service. I do not process your credit card details – this is all done on the secure third party’s site. In fact, I will not even know whether you have used a credit card or some other means of payment. This means that none of your financial information is stored on this website. If anyone breaks into this website, they will find no financial information of any kind.

Contact information

The best way to contact me is via email: altmany at gmail dot com. I cannot reply to every email I get, but I do try to answer most of them.

If you have employed my professional services and wish to talk to me over the phone, I would be very happy to send you my phone number when you email me.

If you wish, you can also use the following mailing address (although I much prefer emails): Yair Altman, P.O. Box 4060, Ramat Gan 52140, Israel

Legal disclaimer

SOFTWARE, SERVICES, REPORTS AND ADVICE (COLLECTIVELY, “WORK”) PROVIDED BY ME, EITHER VIA THIS WEBSITE OR BY DIRECT COMMUNICATION, IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN NO EVENT SHALL I BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE WORK OR THE — USE OR OTHER DEALINGS IN THE WORK.

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